Privacy Policy
General Information The protection of your personal data is important to us. We treat your data confidentially and in accordance with the General Data Protection Regulation (GDPR) and the Greek Data Protection Act (Law 4624/2019). This privacy policy informs you about which personal data we process on the website https://www.auswanderung-griechenland.de as well as in connection with our advertisements and social media presences.
1. Controller
Georgios Dimitriadis Enotikon 11 | 546 27 Thessaloniki | Greece Phone: +30 2310 556 953 E-mail: [email protected] VAT ID: EL059314900
2. When visiting the website (server log files)
When you access our website, the browser used on your device automatically sends information to our website’s server, where it is temporarily stored in a log file:
- IP address
- Date and time of access
- Name and URL of the file retrieved
- Website from which the access was made (referrer URL)
- Browser used and, where applicable, the operating system
Purposes: ensuring a smooth connection setup as well as evaluating system security and stability. The legal basis is Art. 6(1)(f) GDPR. Hosting: Our website is hosted by a service provider within the European Union that processes the data exclusively on our behalf and in accordance with our instructions (processing on behalf of a controller pursuant to Art. 28 GDPR).
3. Cookies and consent management
Our website uses cookies and comparable technologies. We use technically necessary cookies on the basis of Art. 6(1)(f) GDPR. All other cookies as well as embedded third-party services are only loaded after you have given your consent (Art. 6(1)(a) GDPR). To manage your consent we use a consent management tool. Your selection is stored locally. You can withdraw or adjust your consent at any time with effect for the future via the “Manage consent” button. A detailed list of all cookies used can be found in our Cookie Policy.
4. Contact and enquiry forms
On our website we offer you various forms through which you can contact us or describe your request. We process the data you provide, in particular your name, e-mail address, telephone number and the content of your message. Purpose: processing your enquiry and contacting you. Legal basis: Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR, insofar as the enquiry is aimed at concluding a contract.
5. Appointment booking and payment processing
Through our website you can book a free initial consultation. For this we process your contact and booking data (name, e-mail address, telephone number, selected appointment). Where you commission paid services from us, we additionally process the information required for invoicing; any online payment is processed by an external payment service provider. Your complete payment details (e.g. card number) are entered and processed exclusively at the payment service provider; we ourselves do not obtain knowledge of this data, but only a confirmation that the payment has been received. Legal basis: Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (compliance with tax and commercial law obligations).
6. Newsletter
If you would like to receive our newsletter, we need your e-mail address. The processing takes place exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time, for example via the unsubscribe link in every newsletter e-mail.
7. Google Analytics
This website uses Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies that enable an analysis of the use of the website. The information generated may be transferred to Google servers, including in the USA. It is used exclusively after your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via the cookie settings. Further information: https://policies.google.com/privacy
8. Google reCAPTCHA
We use Google reCAPTCHA to protect our forms against automated entries. The provider is Google Ireland Limited. In doing so, your IP address and your usage behaviour, among other data, are transmitted to Google. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in preventing misuse).
9. Map service (OpenFreeMap / OpenStreetMap)
To display maps on our property pages we use the OpenFreeMap map service provided by Hyperknot Software Kft., Hungary, with map data from OpenStreetMap (© OpenStreetMap contributors, ODbL). When the map loads, map tiles are retrieved from OpenFreeMap’s servers; for technical reasons your IP address is transmitted in the process. OpenFreeMap uses no cookies or tracking; according to the provider, IP addresses are not logged by default and server logs are deleted after 7 days. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in an appealing presentation of the location of our listings). Provider’s privacy information: openfreemap.org/privacy
10. YouTube
We embed videos from the YouTube platform, operated by Google Ireland Limited. When a video is played, a connection to YouTube’s servers is established and data about your usage behaviour is transmitted. It is only embedded after your consent (Art. 6(1)(a) GDPR).
11. Sharing function (AddToAny)
We use the AddToAny service for sharing content on social networks. When the share buttons are loaded, a connection to the provider’s servers is established, transmitting your IP address among other data. The service is only loaded after your consent (Art. 6(1)(a) GDPR).
12. Meta Pixel (Facebook Pixel)
The Meta Pixel is embedded on this website. The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. With the help of the Meta Pixel we can track which actions visitors take on our website after they have seen or clicked on one of our advertisements on Facebook or Instagram. In this way we evaluate the effectiveness of our advertising and can build target audiences for future advertising activities. In doing so, your IP address, information about your device and browser as well as the pages you have visited are transmitted to Meta, among other data. The Meta Pixel is loaded exclusively after your express consent (Art. 6(1)(a) GDPR). Without consent the script remains blocked. You can withdraw your consent at any time with effect for the future via the cookie settings. Joint controllership: We are jointly responsible with Meta Platforms Ireland Limited for the collection and transmission of the data within the meaning of Art. 26 GDPR. The joint controllership is limited to the collection and transfer of the data; the subsequent processing is carried out by Meta alone. You can find the corresponding agreement at: https://www.facebook.com/legal/controller_addendum A transfer of data to the USA cannot be ruled out. Further information on data protection at Meta: https://www.facebook.com/privacy/policy
13. Meta Lead Ads (instant forms on Facebook and Instagram)
We place advertisements on Meta’s platforms (Facebook and Instagram). In doing so we use so-called lead ads with instant forms. These forms are displayed and completed directly within the respective platform. Data processed: the data you provide in the form, as a rule first name, last name, e-mail address, telephone number as well as your details about your request and your current place of residence. Some of this information may be pre-filled by Meta from your profile; you can review and change the details before submitting. Purpose: processing your enquiry, contacting you and submitting an offer tailored to your request. Legal basis: Art. 6(1)(a) GDPR (consent, which you give by submitting the form) and Art. 6(1)(b) GDPR, insofar as the processing serves to initiate a contract. Receipt and storage: The completed forms are first collected by Meta and made available to us via our advertising account. We retrieve the data and then store it in our own systems. Meta retains transmitted form data in the advertising platform for a limited period. Meta’s privacy policy additionally applies to the processing carried out by Meta: https://www.facebook.com/privacy/policy Withdrawal: You can withdraw your consent at any time informally by e-mail to [email protected]. The lawfulness of the processing carried out up to the withdrawal remains unaffected.
14. Our profiles on social networks
We maintain profiles on Facebook, Instagram, TikTok and LinkedIn. If you visit these profiles or interact with them, the respective providers process your data in accordance with their own privacy policies. We have only limited influence on this processing. We receive aggregated, non-personal statistics from the platforms about the use of our profiles. For the processing within the scope of these page insights we are jointly responsible with the respective provider (Art. 26 GDPR). The legal basis for our presence is Art. 6(1)(f) GDPR (legitimate interest in external presentation and communication).
14a. Communication via WhatsApp Business and Facebook Messenger
If you write to us via WhatsApp (+30 697 809 0221) or via the Facebook Messenger of our page “Auswanderung Griechenland”, we process the content of your messages and the data transmitted with them in order to answer your enquiry and advise you. For WhatsApp, this is your telephone number and your profile name; for Facebook Messenger, your page-scoped user ID and your public profile name. We only receive your telephone number or e-mail address via Messenger if you provide them to us yourself.
Your messages are transferred automatically via the interfaces of Meta (Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, Ireland) into our internal customer management system (CRM), which we operate ourselves on a server within the European Union. There we store your messages together with your enquiry so that we can follow the course of the conversation and continue to assist you without you having to provide your details again. We reply from the CRM or directly in Meta’s applications. To forward incoming WhatsApp messages, we additionally use the service Make (make.com) as a processor.
Meta also processes the data under its own responsibility; this may involve a transfer to the USA (Meta is certified under the EU-US Data Privacy Framework).
The legal basis is Art. 6(1)(b) GDPR (answering your enquiry) and Art. 6(1)(f) GDPR (legitimate interest in efficient customer communication). We delete the messages no later than three years after the last contact, unless statutory retention obligations apply. You can request deletion at any time (see sections 17 and 22).
15. Recipients and transfers to third countries
Your personal data will only be passed on to third parties if you have consented, if the transfer is necessary for the performance of a contract, if there is a legal obligation, or if there is a legitimate interest. To provide our services we work with professionally qualified partners, in particular lawyers and tax advisors in Greece. Your data is transferred to these partners exclusively insofar as this is necessary to process your request and you agree to it. Insofar as data is transferred to providers based, or with servers, outside the European Union, this takes place on the basis of appropriate safeguards, in particular standard contractual clauses or an adequacy decision of the European Commission.
16. Storage period
We store your personal data only for as long as is necessary for the respective purposes. Enquiries that do not lead to a contractual relationship are deleted at the latest after a reasonable period following final processing. Where statutory retention obligations exist, in particular tax and commercial law periods under Greek law, we store the data concerned until these periods expire and restrict the processing accordingly.
17. Your rights
You have the right:
- of access pursuant to Art. 15 GDPR
- to rectification pursuant to Art. 16 GDPR
- to erasure pursuant to Art. 17 GDPR
- to restriction of processing pursuant to Art. 18 GDPR
- to data portability pursuant to Art. 20 GDPR
- to object to the processing pursuant to Art. 21 GDPR
- to withdraw a consent given pursuant to Art. 7(3) GDPR
To exercise your rights, an e-mail to the following address is sufficient: [email protected]
18. Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority. As our registered office is in Greece, the competent authority is the Hellenic Data Protection Authority, Kifisias 1-3, 115 23 Athens, https://www.dpa.gr. Alternatively, you may also contact the supervisory authority of your habitual place of residence.
19. SSL / TLS encryption
For security reasons our website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar of the browser begins with https://.
20. Google Ads conversion tracking and enhanced conversions
We use Google Ads (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to advertise our website on external websites. Conversion tracking allows us to determine whether visitors who reached our website through one of our ads have carried out a specific action (for example, submitted a contact form, called us or sent a WhatsApp message). Cookies are set in this process and information about your usage behaviour is transmitted to Google. In addition, we use the “Enhanced Conversions” feature. Contact details that you have voluntarily provided (for example your email address or telephone number) are encrypted using a one-way hashing procedure (SHA-256) before transmission and are then sent to Google in order to match ads to actual enquiries more accurately. Google cannot decrypt the transmitted data. Conversion tracking and enhanced conversions are only loaded or activated after your express consent (Art. 6 (1) (a) GDPR). Without your consent, the corresponding scripts remain blocked. You can withdraw your consent at any time with effect for the future via the cookie settings. Transfer of data to the USA cannot be ruled out. Further information on data protection at Google: https://policies.google.com/privacy
21. Validity and amendment of this privacy policy
This privacy policy is dated August 2026. We reserve the right to amend it if necessary, in particular in the event of legal changes or the introduction of new services.
22. Deletion of Your Data (in particular for Facebook Login)
If you have logged in to our website via Facebook Login and would like us to delete the data we have stored through this method, please send us an informal e-mail to [email protected] with the subject line “Facebook Login – Data Deletion”, together with your full name and the e-mail address used at login. We will delete the relevant data within 30 days of receiving your request, unless statutory retention obligations prevent us from doing so, and will confirm the deletion to you by e-mail.
Regardless of this, you can also remove the connection between your Facebook account and our website at any time directly in your Facebook account settings under “Apps and Websites”.
